Privacy Policy

1. Introduction

SoloMarket ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, profile picture)
• Business listings and service descriptions
• Messages and communications with other users
• Professional endorsements and testimonials
• Payment information (processed securely by third-party processors)

2.2 Information Automatically Collected

• Usage data and analytics (page views, interactions, time spent)
• Device information (browser type, operating system, IP address)
• Cookies and tracking technologies (with your consent)
• Technical logs for security and performance monitoring

3. How We Use Your Information

• Service Provision: To provide, operate, and maintain our marketplace platform
• Communication: To send you updates, notifications, and respond to your inquiries
• Personalization: To customize your experience and show relevant listings
• Analytics: To understand how our service is used and improve our platform
• Security: To detect, prevent, and address fraud and security issues
• Legal Compliance: To comply with applicable laws and regulations

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide our services
• Legitimate Interest: For analytics, security, and platform improvement
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Public Listings: Information you choose to make public in your listings
• Service Providers: Third-party vendors who help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Restriction: Request limitation of processing
• Withdraw Consent: Withdraw consent for processing based on consent

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. Our cookie categories include:

• Essential: Required for basic platform functionality
• Analytics: Help us understand how our service is used
• Functional: Remember your preferences and settings
• Marketing: Deliver relevant content and measure campaign effectiveness

You can manage your cookie preferences through our cookie banner or visit our Cookie Policy for more details.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication measures
• Secure hosting with industry-leading providers

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

• Account Data: Until you delete your account
• Transaction Records: 7 years for legal compliance
• Analytics Data: 26 months (Google Analytics standard)
• Marketing Data: Until consent is withdrawn

10. International Data Transfers

Your data may be processed in countries outside your residence. We ensure adequate protection through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with sufficient protection
• Certification programs and codes of conduct

11. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications for material changes
• Displaying a banner notification on our platform

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: